LOSS PREVENTION RETAIL

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Today we look at retail crime, which costs New Zealand more than $1.2 billion annually. 

Retail thefts are costing the New Zealand economy $1.2 billion per year, as shopkeepers and police desperately try to shake the stereotype of a "victimless crime".

Theft contributes to what is known in the industry as “shrinkage.” The category includes inventory loss due to defective or damaged merchandise, vendor fraud, administrative errors, employee theft or shoplifting — and organized retail crime

Loss prevention officers work in retail environments, which are typically well-lit, climate-controlled and comfortable. Since retail stores are often open late hours, it is not unusual for officers to be required to work later if required.

Overnight and weekend shifts.

While retail security is not generally considered to be a high-risk profession, it does require officers to pay close attention to your environment as well as to shoppers.

It also requires the use of good judgment when it comes to working with the public.

While most patrons are not criminals and even those who are typically not terribly dangerous, there is always the risk of injury during a confrontation. In addition, confronting and apprehending a suspected shoplifter carries with it a risk of not only upsetting other customers, but possible liability for the officer and the store if the accused is later found to be innocent of any wrongdoing. Being able to determine when it is appropriate to take action, and what action to take, is a necessary skill for loss prevention officers.

uired to work evening, overnight and weekend shifts. While retail security is not generally considered to be a high-risk profession, it does require officers to pay close attention to your environment as well as to shoppers.

It also requires the use of good judgment when it comes to working with the public. While most patrons are not criminals and even those who are typically not terribly dangerous, there is always the risk of injury during a confrontation. In addition, confronting and apprehending a suspected shoplifter carries with it a risk of not only upsetting other customers, but possible liability for the officer and the store if the accused is later found to be innocent of any wrongdoing. Being able to determine when it is appropriate to take action, and what action to take, is a necessary skill for loss prevention officers.